FAQs
What types of products do you offer?
icartbahamas specializes in a diverse range of high-quality tools and electronics. Our product offerings include precision screwdriver sets and wireless gaming controllers, designed to enhance both professional and personal experiences.
How can I ensure the quality of the products I purchase?
We prioritize exceptional performance and user comfort in our products. Each item is crafted with precision to ensure that tasks, whether intricate repairs or immersive gaming, are executed with ease. Customer reviews and product specifications are available on our website to assist in your decision-making process.
What is your return policy?
We have a 30-day return policy. To be eligible for a return, items must be in the same condition as received, unworn or unused, with tags, and in their original packaging. A receipt or proof of purchase is also required. For more details, please refer to our return policy section.
How long does shipping take?
Shipping times can vary based on destination and selected shipping method. Typically, standard shipping may take 3 to 7 business days, while expedited options can deliver within 1 to 3 business days. It is advisable to consider these timelines when placing orders, especially for time-sensitive purchases.
Are there any additional costs associated with international shipping?
Yes, international shipping may involve additional customs duties and taxes, which are the responsibility of the recipient. Customers should be aware of these potential costs when ordering from abroad to avoid unexpected charges.
What should I do if my order arrives damaged or is lost?
If your package is not received or arrives in a damaged condition, please contact us promptly to initiate a resolution process. We have specific guidelines in place to address these situations, which may include refunds or replacements.
How can I track my order?
Most orders come with tracking information that allows customers to monitor the status of their shipments in real-time. This information will be provided via email once your order has shipped, ensuring you are informed about your order's progress.
Can I exchange an item?
The fastest way to ensure you receive the desired item is to return the original item and, once the return is accepted, make a separate purchase for the new item. Please refer to our return policy for more information on the exchange process.